Replacing or repairing your roof is a big investment that costs the average homeowner more than $10,000. With such an important job on the line, you need to find the best Indianapolis residential roofing contractor for the job. If you don’t know much about home improvement services or your roof, it can be difficult to select the best roofing contractor for the job.
Don’t worry! With 40 years of experience in the home improvement industry and first place awards for both roof and window services in the 2021 Indianapolis Best Things program, we know a thing or two about roofs. To help you with your search for a residential roofing contractor in Indianapolis, we compiled a list of important things to remember as you talk to potential contractors.
Local roofing contractors rely on the satisfaction of the community they serve to stay in business. Not only does this keep your local economy flowing, but you’re more likely to receive high quality services from someone who genuinely cares about the people they’re serving. Plus, you can have peace of mind knowing your money is staying in your community and supporting a local business.
Ask about each company
With dozens of companies to choose from, it can be hard to know where to start. We recommend asking friends and family members about their experiences with different companies in your area. You know you can rely on their opinions, which will help you make a more secure decision. You can also look at online reviews and see what other people are saying about the companies you’re looking at.
Pricing will always be one of the final factors as you look for a residential roofing contractor. Not all contractors charge the same, so it’s important to gather as many quotes as you can. A good rule of thumb is three, but the more, the better.
Remember — the cheapest option may not be the best, and the most expensive option might not be either. We recommend crossing substantially higher quotes off the list and narrowing your search to those who are in a similar price range.
At White Oak Construction, we value honesty, integrity and professionalism and offer all potential customers free estimates — regardless of the requested service — so they can have an honest answer right away and offer flexible financing options. Plus, we provide an industry-leading warranty that gives you peace of mind that we’ll stand behind our work and your new roof’s needs.
Pick someone experienced
Think about it…would you rather work with someone with 40 years of experience or someone who is just starting out? It’s unlikely that you would hire someone for a service if they’ve only been doing it for a short amount of time, and you should think the same way when looking for a roofing company. We always recommend choosing a company with years of experience and excellent customer service.
Look at past work
Don’t be afraid to ask different contractors to show you samples of their work! When it comes to visual projects, end products carry a lot of weight. Some contractors may even have an online portfolio of work you can scroll through, or previous customers could have left reviews that include photos of finished jobs.
Make sure they’re licensed, bonded and insured
Roofing is a dangerous job. We always recommend that homeowners rely on the professionals to handle their roofing needs. From the types of roof material and tools to safety equipment, reputable roofing contractors will be responsible and have their bases covered. As a homeowner, never accept a roofing job from someone who cannot provide proof of their licensing and insurance. As home improvement service providers ourselves, we understand the importance of being fully licensed and bonded for everyone’s safety.
Find a good communicator
Assess each contractor as you have initial conversations with them. Do they respond to your inquiries in a reasonable amount of time? How do they speak to you? Are they polite? If any of the companies you’re talking to do not reflect the timeliness and customer service you prefer, take them off your list and focus on the remaining who do.
Ask how they handle unsatisfied customers
Even the most organized, carefully planned jobs can end up with errors. When mistakes happen, it’s important to see how companies handle the problem. Are they willing to make repairs right away? Will you sit on hold for hours and wait weeks before someone comes out to look at the issue? Make sure you hire someone who is willing to handle unexpected repairs and will do whatever it takes to resolve feelings of dissatisfaction.
Ready to upgrade your home with a new roof?
At White Oak Construction, we have over four decades of experience handling roofing projects across the Greater Indianapolis area and beyond. We specialize in helping homeowners upgrade from original production shingles to high-quality roofing materials that provide superior weather protection and boost curb appeal. Whether your roof suffered hail damage or you want a new, stylish upgrade, our White Oak team can help you install durable shingles with a long-term warranty we’re proud to stand behind.