My experience with White Oak? Almost too perfect to be credible were it not for the visible results! From the initial contact to the sales pitch, through the completion of the project, the entire process was friendly, informative, and professional.
The salesmen, Jeremy, and his associate, Damian, were punctual and well trained. Unlike the other companies from which I received estimates , they took time to thoroughly inspect the potential scope of the project, even going into the attic. They took pictures of the roof rafters and decking from inside the attic and from the outside of the home to assure there would be no "surprises" potentially generating additional expenses in delivering the promised end result. Their sales presentation was delivered in a relaxed, orderly and knowledgeable manner with no offensive high pressure tactics. They left me with the feeling that they were genuinely concerned with providing options that were most beneficial to me.
The roofers took extra precautions to avoid damaging my many landscaping plants and thoroughly cleaned up all debris.
In short, this was a textbook example of proper execution and performance of a home improvement project: Complete transparency of product information and available options; Informed steps in the process with a firm timeline; No hidden or unexpected fees; Fulfilled promises with no additional expenses; Punctual attention to the timeline; and Professionalism throughout the project!